Coaching Mason’s Success Coaches: A holistic approach to meeting student needs


Mason success coaches, who guide undergraduate and transfer students, received coaching of their own in November 2019 from InsideTrack.
Mason success coaches, who guide undergraduate and transfer students, received coaching of their own in November 2019 from InsideTrack.

by Mariam Aburdeineh

Students deciding on a major, and those transferring from Northern Virginia Community College (NOVA) to George Mason University, are two of the groups supported by the Mason Care Network and ADVANCE Program. The success coaches guiding these students, and NOVA and Mason advising managers, received coaching of their own on Nov. 18-21 from InsideTrack.

“As higher education professionals, we have an obligation to help our students succeed,” said Mason Care Network director Adrienne Thompson. “There are a lot of things we’re already doing, but [InsideTrack’s] framework gave us another angle and approach to be able to serve our students as holistically as possible.”

The full-day workshops held in the Hub consisted of lectures and hands-on activities, where about 15 Mason coaches role-played to see how InsideTrack’s coaching model works. “Real-playing,” where coaches acted out scenarios they’ve encountered with students, also helped coaches get feedback on what was successful and how they could be even more effective in the future.

Read more in The George.


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